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Title: Telesales ExecutiveContact potential or existing customers to inform them about our wedding services using proven scripts.
Answer questions about products or the company and address customer enquiries effectively.
Direct prospects to the relevant sales team members when required for more specialized support.
Enter and update customer information in our database accurately to maintain up-to-date records.
Handle grievances to preserve the company's reputation and ensure high customer satisfaction.
Collaborate with team members to achieve better results and contribute to team success.
Identify sales opportunities and close sales through follow-up calls and relationship building.
Keep records of calls and sales and note useful information to assist in future interactions.
